Privacy Policy

1. Introduction

OpenHorizonCommons ("us," "we," or "our company") is devoted to safeguarding your privacy. This Privacy Policy gives details on how your data is collected, utilized, shared, and secured when you access our website openhorizoncommons.sbs or utilize our yacht charter offerings.

Utilizing our offerings indicates you agree to the data procedures detailed in this document. We ensure compliance with privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA), along with other relevant privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We collect personally identifiable data that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out to us via our website or phone
• Sign up for our newsletter
• Complete forms on our site
• Engage in surveys or promotional activities

Such information encompasses:

• Your name and means of contact (email, telephone, physical address)
• Financial details (managed securely via external payment services)
• Preferences and requirements for your charter
• Contacts for emergencies
• Dietary needs or health information (if supplied)

2.2 Information Collected Automatically

Automatically gathered data is obtained when you visit our website, which includes:

• IP address and geographical details
• Your browser's make and version
• Visited pages on our site and duration of visit
• Websites that directed you to our site
• Details about your device (model, screen resolution, etc.)

2.3 Tracking Methods and Cookies

Cookies and similar tracking tools are employed to improve your experience while navigating our website. They aid us in:

• Remembering your selections
• Analyzing our website's usage and performance
• Delivering tailored content
• Enhancing our services

You can manage cookie preferences via your browser's settings or our cookie consent notice.

3. How Your Information Is Used

Collected information is put to use for purposes such as:

• Provision of Services: Facilitating yacht charter services, reservation processing, and communication regarding your bookings
• Customer Care: Answering inquiries and providing support
• Financial Transactions: Managing financial operations and billing
• Safety and Compliance: Ensuring the security of our operations and fighting deception
• Promotion: Sending promotional content and news, provided you give consent
• Enhancement of Website: Examining patterns of use to improve the website's features
• Adherence to Laws: Keeping in line with legal and regulatory obligations

4. Disclosure and Sharing of Information

Your personal data is not sold, traded, nor rented to outside entities. However, we might share your details in certain situations:

4.1 With Service Providers

Information might be shared with reputable third-party service providers helping in areas such as payment handling, website hosting and upkeep, email marketing, performance monitoring and analysis, and customer care.

4.2 For Legal Purposes

Your data may be divulged if legally required or to comply with legal proceedings, court mandates, urgent scenarios, or inquiries into potential fraudulent or illegal activities.

4.3 During Business Transfers

If there's a business merger, acquisition, or asset sale, your data could be transferred as part of the transaction.

5. Safeguarding Your Data

Protective measures, both physical and electronic, are in place to secure your personal information against unauthorized entry, changes, disclosure, or destruction. These provisions cover encryption, secured servers, controlled access, consistent evaluations, and training for personnel.

Nevertheless, no internet or electronic storage method is completely infallible. We cannot promise the absolute safeguarding of your details.

6. Retention of Data

We hold onto your personal details only for the time necessary to serve the purposes it was gathered for, or as mandated by law, such as:

• Charter bookings: 7 years (due to tax/legal requirements)
• Communication related to marketing: until you unsubscribe or request deletion
• Analysis of website use: 14 months
• Customer service interactions: 3 years after the most recent engagement

7. Your Rights and Preferences

You have rights including, but not limited to, requesting access, correcting data, erasure (subject to legal constraints), data portability, opting out of marketing, and controlling cookies. To exercise these rights, contact us using the information provided later.

8. Third-Party Contributions

8.1 Google Analytics

We use Google Analytics to gain insights into how our website is used. Opting out is possible with the Google Analytics Opt-out Browser Add-on.

8.2 Affiliations with Social Media

Our site may include connections to social platforms that have their independent privacy guidelines.

8.3 Transaction Services

Financial transactions are conducted through third-party processors adhering to PCI DSS standards.

9. Transfer of Data Across Borders

Data about you may be transmitted to, and handled in, countries other than Greece. Appropriate safeguards are applied following the laws on privacy protection.

10. Privacy of Minors

Our offerings are not aimed at individuals below the age of 13, and we do not intentionally gather their details. In case you suspect that a minor has provided us with their information, please get in touch with us immediately.

11. Revisions to This Privacy Policy

This Privacy Policy may be updated to reflect shifts in practices or legal stipulations. Modifications will be communicated by posting the revised document, emailing registered users, or a notice on our website. Continued usage of our services post amendments implies acceptance of the new terms.

12. Getting in Touch

Should you have queries about this Privacy Policy or our practices regarding your data, please contact us at:

13. Adherence to Google Ads User Consent Policy

We ensure compliance with Google's User Consent Policy for ads. Modifications to cookie/tracking preferences can be done at any time through our cookie adjustments panel.